| One of the more challenging aspects of being a flight | | | | hours of operation, e-mail address, phone and fax |
| attendant is providing in-flight service excellence to | | | | numbers, and an |
| your customers. When operating out of familiar | | | | "other" number which I assume is a backup or cellular |
| territory selecting a highly regardedcaterer is usually | | | | phone number. Typically, for many of the far flung |
| not a problem. However, can that high level of | | | | places the guide lists a flight planner such as Universal |
| service be found in Boise as well as in Beijing? And, if | | | | Weather & Aviation or Air Routing International |
| so, where can this information be found? | | | | as the contact for that city. According to the guide, |
| According to, "THE INTERNATIONAL DIRECTORY | | | | these two companies will recommend a caterer at |
| OF CORPORATE AVIATION CATERING SERVICES," | | | | the destination and can provide a local representative |
| you certainly can find a caterer in Boise, Beijing, and | | | | to bridgeany language barriers. |
| hundreds of other locations worldwide. First published | | | | The guide also offers a "Helpful Reminders" section |
| in 2001, the directory is a one-of-a-kind book | | | | for the flight attendant under the heading, "Advance |
| chockfull of caterers from around the globe. The | | | | Planning When Traveling Outside the United States." |
| 400+ page, 6" x 9" directory is organized by | | | | Included are tips on contacting the caterer ahead of |
| continent, country, and airport code. | | | | time, what to do [as mentioned above] when no local |
| Each section begins with a city/airport code cross | | | | caterer is listed, keeping appropriatecontainers |
| reference table for that region to enable you to find | | | | onboard your aircraft in the event that the caterer |
| the airports that each caterer serves. Those catering | | | | does not have the correct sized packaging to fit in |
| organizations with multiple airport locations have | | | | your microwave, and more. |
| separate listings in each airport. Thisparticular feature | | | | The guide will be updated on a regular basis and is |
| is wonderful as the referencer need not flip | | | | currentlyavailable in paperback and eventually also will |
| throughout the book in an attempt to find and | | | | be available on CDROM. |
| compare caterers. | | | | Many of the catering recommendations were |
| As far as particular caterers in more remote | | | | received by knowledgeable corporate flight |
| locations, the directory lists A Catered Affair as the | | | | attendants directly. As such, some of the addresses |
| lone caterer for Boise, but has four sources for | | | | or phone numbers may have changed, while some of |
| Beijing. For example, Beijing Air Catering Co LTD | | | | the businesses may have closed altogether. Always |
| serves Capital International Airport. The guidegives | | | | check in advance to see if the caterer is still available. |
| this particular caterer's address, a contact name, | | | | |