How to Improve Your Communication & Become a Marketable CFO

To demonstrate their competence and develop trustby asking friends, family and trusted peers to give
with the board…financial leaders need not only toyou feedback.
communicate rules and guidelines effectively but they• Remain Authentic and Flexible
also need to communicate about themselves…LearnThe key is to understand that not everyone thinks
strategies to develop your communication skills…the same way, nor interprets the same way, so you
Today more than ever, successful interaction withneed to be able to 'flex different muscles', in
one's Board is critical.  For instance, requirementsdifferent situations.  However, to try to be
such as Sarbanes Oxley demand the interaction ofsomething you are not will not only make you
the CFO with the Board.  If the CFO cannot clearlyunhappy, but will be noticed by others. While trying
communicate the issues and requirements, adifferent communication techniques, always remain
company can experience serious repercussions.authentic to oneself.
Above and beyond the increased rules and• Plan Ahead of Time
requirements of businesses and, especially, financeIt can be easier dealing with one-to-ones rather than
functions, the trend is towards better businessgroups, as one can tailor one's communication
partnering.Better business partnering from financestrategy more effectively.  In this case, preparation
professionals is seen as the future, but how can thisand an understanding of who you are dealing with
be achieved without adequate communication? can be very important.  Taking time to plan an
A 'silo' mentality is no longer acceptable in business.important meeting can be invaluable -- not only in
Senior finance professionals are expected to haveterms of content, but approach as well.
great versatility and flexibility, yet still maintain• Follow My Seven Steps to Becoming a CFO
rigorous professional and technical standards.That Communicates Effectively
As I develop the concept of the 'Marketable CFO', IIt is important to develop a plan or strategy, and
find that financial leaders need not only totreat this like a project. This will ensure you take it
communicate rules and guidelines effectively but theyseriously, identify opportunities to 'practice', and allow
also need to communicate about themselves. This ismonitoring and follow-up, to be sure to reach your
the only way they will demonstrate theirgoal.
competence and develop trust with the board.Next steps include:
How to Develop Your Own Personal Communication1. Set yourself a plan,2. Identify key meetings
Strategy So You Can Perform at Your Best tooccasions of potential influence3. Research different
Achieve the Results You Desirestyles, as well as your own;4. Get trusted feedback
• Go With Your Strengthsarranged5. Try out different approaches, whilst still
Before you develop your communication strategybeing yourself;6. Take time to think about your
you must first understand your own natural style andaudience, and how they like to receive information;
strengths, as well as your weaker points.  It's7. Work on your presentation skills. 
proven that using one's strengths to the fullest is farIf you take the time to think about how to
more likely to bring results than battling against one'scommunicate effectively, you may be surprised at
weaknesses. So, tailor your communication strategyhow marketable you become!
to your individual personality. You can benefit greatly